We’re proud to announce that as of November 2017, Guitar Help offers the highest warranty service level: GOLD.
Services provided by GOLD Level Service Centers include::
Warranty repairs:
- Re-fretting
- Buffing gloss finish
- Ding and crack repairs
- Classic Series Taylor Instrument neck resets. Pre-2001 serial numbered guitars
- Advanced wood humidity services and repairs
- Restoring factory settings on all acoustic and electric Taylor instruments
- Neck, string action, and saddle action adjustments
- Tuning peg, bridge, pick guard and saddle replacement
- Filling the gaps in the neck and body joint
- NT neck angle adjustments (neck reset)
- Humidity diagnostics and restoring original factory humidity levels
- Expression System diagnostics and repairs
- rewiring
- pre-amp replacement
- pickup replacement
- balancing string volume
- Fret adjustment
- Partial re-fretting
- Tone diagnostics
- Satin finish repair
- Bridge disassembly and re-gluing
- Brace repair
To receive warranty services on a Taylor guitar, please bring in or deliver your instrument along with the following information:
- Serial number
- Place of purchase
- Owner’s first and last name
- Mailing address
- E-mail address
- Telephone number
European warranty terms and conditions: https://www.taylorguitars.com/legal/warranty-europe
To get a 10-year extension on your 2-year warranty, register here within 6 months of purchase: www.taylorguitars.com/support/owners-registration
The above services and all repair listed in the Guitar Help service catalog are also available for post-warranty instruments. See our price list for details.